For the supply of product sampling, leaflet distribution, product demonstrations, experiential marketing tools and related marketing services, collateral and equipment.

  1. Interpretation in general

1.1 “The Company” means Link Com Consulting Limited, trading as Link Communication

1.2 “The Client” means the person or company who accepts a quotation from the Company for the supply of Services or whose request for the Company to supply such Services to the Client is accepted by the Company and who signs and returns the order form to acknowledge the same.

1.3 “Services” means the supply of product sampling, leaflet distribution, product demonstrations, experiential marketing tools and related marketing services, collateral and equipment in accordance with these Conditions and Agreement.

1.4 “Conditions” means the standard Terms and Conditions of supply as set out in this document and shall include any written terms which are agreed between the Company and the Client which form part of this Agreement.

1.5 “Agreement” means the terms as set out in this and any associated document.

1.6 The “Payment” means the amount due to the Company for the Service provided as detailed in the original or any subsequent order form, quotation or invoice.

1.7 “printed materials” means publicity material or activities of any description produced by the Company.

  1. Exemptions

2.1 The Company shall have no liability to the Client relating to the results or otherwise of the Service provided and the Company in no way guarantees that the Service will benefit the Client in any way.

2.2 The Company shall have no liability to the Client for any loss or damage arising from any breach of any express or implied warranty or condition of the Contract or any negligence, breach of statutory or other duty on the part of the Company or in any other way out of or in connection with the performance or purported performance of or failure to perform the Contract except as expressly stated in these conditions.

2.3 The Company’s employees or agents are not authorised to make any representation concerning the Services unless confirmed by the Company in writing, and the Client cannot rely on any representations which are not so confirmed.

2.4 No variation in these Terms shall be valid against the Company unless made in writing and signed by an authorised signatory.

  1. Complaints procedure

3.1 Link Com Consulting Limited makes every effort to avoid any complaints. Should you wish to make a complaint, email us on

3.2 Complaints must be made within 48 hours of source of complaint and no longer than 48 hours from completion of campaign.

3.3 The Company will use its best endeavours to remedy the situation within a maximum of 14 days of the complaint.

  1. Dispute resolution

4.1 This contract is governed by the Laws of England and the parties agree that any dispute will be referred to and be decided by the Small Claims Track at the Leeds County Court whose decision shall be final and binding.

  1. Schedule of Charges

5.1 In the event that the Client seeks to terminate the contract before the Company has completed provision of the Services the Client will be liable for the full charge as either originally or amended in writing quoted by us, and other related expenses incurred.

5.2 The charges for different aspects of the Service may vary from time to time and are displayed in the Company’s place of business. If an enquiry is raised on a given quotation then once the order is made it is deemed to be that the quotation is accepted.

  1. Costs of the supply of product sampling, leaflet distribution, product demonstrations, experiential marketing tools and related marketing services, collateral and equipment.


6.1 The Company will incorporate the costs of the supply of product sampling, leaflet distribution, product demonstrations, experiential marketing tools and related marketing services, collateral and equipment – within their original quotation.

7 Payment Terms, Title, Cancellations & Amendments

7.1 Any new Clients shall be required to pay for the Service provided by the Company upfront to the full value of The Quotation including vat before commencement of the Service. There after and at the Company discretion a 50% deposit will be required with the balance being paid on completion of the Service within 7 days this will apply for a further two jobs before credit facilities will be granted. The Company reserve the right to change the timing of the activity if payment is not received within four days of the promotion commencement date.

7.2 Payments made by credit card will be subject to a 2.5% handling fee.

7.3 Payment will be made to the Company in accordance with the timescale outlined on the invoice. Failure to observe this strict rule will result in the cancellation of credit facilities to the Client.

7.4 In the event of non-payment within the time stipulated a charge of 7% per month of the invoice price will be due from the Client from the date when payment was due until the date of actual payment.

7.5 The Company shall be under no obligation to make further deliveries to the Client if the Client is in breach of any of these conditions of trading.

7.6 Title to a design of or flyers which have been manufactured for the Client shall only pass to the Client after full payment has been made to the Company.

7.7 If work is cancelled within 21 days of the agreed schedule, then payment of agreed schedule is due in full.

7.8 If work is modified within 7 days of the agreed schedule, then payment of original schedule is due in full.

  1. Confidentiality

8.1 Any information which the Company acquires about or from the Client, or the Client acquires about or from the Company including information relating to it’s employees or agents is held in the strictest confidence and will not be divulged to anyone outside of the business relationship. Any breach of this provision giving rise to a loss of business, professional standing and reputation or employees will be compensated with damages payment in order that there is no misunderstanding in that respect.

8.2 The Client will not either on your own account or as a representative for any other person for a period of 12 months interfere with, solicit or endeavour to entice away the employment of, employ or negotiate or arrange the employment or engagement by any other person, of any person who to your knowledge was in a managerial position, or employee, or casual worker of the Company whose departure would damage the Company and with whom you had personal dealings during your engagement.

8.3 Any violation of the provisions stipulated in article 8.2 above shall be sanctioned by the payment of an indemnity at least equal to the remuneration for the Employee or Casual Worker during the last six (6) months of the existence of this Contract, although the Company reserves the right to prove a greater prejudice and to obtain the cessation of the violation and due compensation by all legal means.

8.4 By contacting Link Communication or engaging with any of Link Communication’s employees, Link may save your contact information for both immediate and future communication. Should you wish to ‘unsubscribe’ from the secure  database of Link contacts, simply click the ‘unsubscribe’ button on the message; or email ‘unsubscribe’ to and you will be removed from the contact records.

  1. Duration

9.1 These terms apply to the transaction between the parties until the contracted job is completed.

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